FAQ

How can AURABEAT AG+ help with air purification?
Aurabeat AG+ Silver Ion Plasma Sterilization Air Purifier, combined with silver ion, ultraviolet and plasma triple air disinfection technology, passed a third-party test in a virology laboratory and confirmed that it can eliminate> 99.9% of viruses in 30 minutes.

Where are AURABEAT and general air purifiers on the market?
Some filters in the market do not have the function of eliminating viruses. When replacing the filter or moving the machine, the dust, particulate matters, and viruses accumulated on the surface of the filter element will easily raise and re-enter the air, causing a secondary infection.

Aurabeat AG+ Silver Ion Plasma Sterilization Air Purifier can effectively eliminate the bacteria and viruses captured on the filter in a short time, greatly reducing the risk of secondary infection.

What are the differences between AURABEAT's three-layer disinfection technology and the double protection by most of the producers on the market?
Even though most air purifiers on the market have two filtration mechanisms, most of them can only filter dust particles and remove odours. The triple disinfection and double purification technology of Aurabeat AG+ Silver Ion Plasma Sterilization Air Purifier can effectively eliminate bacteria and viruses, and remove fine dust particles and suspended particles, odours, formaldehyde and harmful gases.

Can it eliminate viruses causing new pneumonia?
The US virology laboratory uses viruses that can infect human respiratory tract cells for actual testing and certification and has proven that Aurabeat’s silver ion technology can effectively eliminate viruses that can infect human respiratory tract cells in a short time.

Some brands on the market have a variety of common virus test reports such as H1N1, enterovirus, etc. Does AURABEAT plan to obtain more virus test reports?
Due to global concerns about viruses, viruses will still be our focus of testing, and other viruses that are harmful to humans will be used for testing after the pandemic.

Is AURABEAT a medical-grade purifier?
A medical-grade air purifier is certified by the US FDA, but the relevant certifications are not aimed at disinfecting air or eliminating viruses in the air. 

Will AURABEAT's silver ion technology affect the human body?
No. Since our unique silver ion technology does not release silver ions into the air, the silver ions are coated onto the filter layer of the filter element, and will not be inhaled into the lungs, nor absorbed by the skin, and the technology does not affect human health.

What is the difference between AURABEAT's silver ion and plasma technology?
The silver ion technology quickly and efficiently eliminates bacteria and viruses that are captured on the filter, effectively reducing the risk of secondary infection; while the plasma disinfection layer can quickly and efficiently eliminate microorganism escaping the filter and decompose toxic carcinogenic gases (formaldehyde and other volatile organic compounds). The two technologies complement each other to achieve highly efficient air disinfection. 

AURABEAT is not equipped with HEPA filter, will the filtering function be poor?
The filtration efficiency of the HEPA filter is 99.95%, and the filtration efficiency of the H12 filter used by the Aurabeat AG+ Silver Ion Plasma Sterilization Air Purifier is 99.7%, so the difference between the two is only less than 0.3%. Also, the general HEPA filter does not have antiviral property, so the high-efficiency silver ion air filter of Aurabeat AG+ Silver Ion Plasma Sterilization Air Purifier is even better.

AG+ NSP- X1 is equipped with three different filters, what are their life, and do they have any maintenance needs?

• Pre-filter captures hair, fibre, particles, dander, etc., can be vacuumed and reused. It should be used and disposed of with the High-Efficiency Silver Ion Air Filter.
• High-Efficiency Silver Ion Air Filter: 99.7% filtration efficiency for PM0.3. The filter combined with silver ions can effectively kill general virus, bacteria, and mould. The High-Efficiency Silver Ion Air Filter generally needs to be replaced after 6 to 8 months of usage. The product has a smart timer reminder. After 2000 hours of use, you can check if the filter is still clean. A clean filter can be reused for 2000 hours. If the filter becomes grey/black, it needs to be replaced.
• Nano-crystalline Filter: Natural non-metallic minerals are used to remove harmful gases, formaldehyde, benzene, VOC, and odour from the air. The Nano-crystalline Filter can be cleaned by exposure to sunlight for 1 to 3 hours every 2 months, then it can be reused. Under normal usage, it can be used for one year before it needs to be replaced.

AUREBEAT is equipped with a UV disinfection lamp. How long does it take to kill bacteria?
The UV lamp can eliminate bacteria and viruses in the air, and it continuously irradiates at the inside of the machine to help disinfect the inside of the purifier. This is also a detail that many air purifiers on the market ignore.

Many air purifiers have a humidification function to increase the indoor air humidity. Does AURABEAT also have it?
Aurabeat AG+ Silver Ion Plasma Sterilization Air Purifier does not affect the indoor air humidity. If the indoor air humidity is too high, it will be easier for bacteria and mould growth.

Now that the new virus can survive on the object for 24 hours, how long does AURABEAT need to kill the bacteria?
Aurabeat AG+ Silver Ion Plasma Sterilization Air Purifier specializes in disinfecting the air. Our unique silver ion technology has been proven to eliminate> 99.9% of viruses in 30 minutes.

Compared to other air purifiers using disinfectant to kill bacteria, what are the pros and cons of AURABEAT’s silver ion technology?
Many air purifiers claimed with antimicrobial air filter on the market simply put disinfectant onto the air filter, while disclosing the bacteria elimination efficiency of the disinfectant instead of the air filter/air purifier. Many disinfectants will damage the air filter fibres structure and lower its filtration performance. Also, after the disinfectant evaporated or dried, the antimicrobial performance will be greatly reduced. Aurabeat AG+, however, directly send our silver ion air filter media for the third-party virology test, instead of testing a disinfectant to mislead customers.

There are individual brands of purifiers advertised on the market that can capture pollutants as small as PM0.1. Compared with AURABEAT, can it only capture PM0.3? Is efficiency worse than PM0.1?
Air filters or air purifiers on the market advertise that they can capture PM 0.1 is yet another trick to mislead consumers. Due to physical factors, the efficiency of high-efficiency air filters to capture PM 0.1 is higher than that of PM 0.3, which is why many international test standards for air filters, such as ASHRAE 52.2, EN 1822, etc., require testing the filtration efficiency of PM 0.3 instead PM 0.1. The high-efficiency silver ion filter of Aurabeat AG+ Silver Ion Plasma Sterilization Air Purifier filters PM 0.3 with an effect of 99.7%, so the efficiency of filtering PM 0.1 is higher than 99.7%. For more details on this, please refer to the book: Hinds, 1999, Aerosol Technology.

Many purification machines on the market are equipped with activated carbon filters for deodorization. How does it compare with the filtration efficiency of AURABEAT's Nano-crystalline filter?
Nano-crystalline filter is a new generation of deodorization material compared to activated carbon. Because activated carbon will split into fine carbon powder, it may enter the air and increase the level of suspended particles, but this will not happen with Nano-crystalline material.

Replacing air filters often causes secondary pollution. How does AURABEAT handle this problem?
When replacing the filter element or moving the machine, the dust, suspended particles, and viruses that accumulate on the surface of the filter element can be easily detached from the air filter and re-enter the air, causing a secondary infection. Aurabeat AG+ Silver Ion Plasma Sterilization Air Purifier can effectively eliminate the bacteria and viruses captured on the filter element in a short time, greatly reducing the risk of secondary infection.

Many air purifiers on the market advertise that the filter can be washed to reuse. How can the different filters of AURABEAT be cleaned? If they cannot be washed, will they be less effective?
Filters that can be washed with water are only low/medium grade filters. The filters used in infectious wards, isolation wards, operating rooms, etc. are not washable filters, because those washable low/medium-grade filters do not have good enough filtration efficiency, especially in filtering Nano-scale viruses.

How many times can AURABEAT ventilate in the corresponding environment?
Aurabeat AG+ Silver Ion Plasma Sterilization Air Purifier has an effective protection area of 538 sq feet. At an area of 538 sq feet and a height of 2.5 meters, the lowest wind speed can achieve an air change and air disinfection of 1.3 times per hour, and the highest wind speed achieve an air change and air disinfection of 3.4 times per hour.

How long would NSP-X1 last?
The High-Efficiency Silver Ion Air Filter generally needs to be replaced after 6 to 8 months of usage. The product has a smart timer reminder. After 2000 hours of use, you can check if the filter is still clean. A clean filter can be reused for 2000 hours. If the filter becomes grey/black, it needs to be replaced.

The Nano-crystalline Filter can be cleaned by exposure to sunlight for 1 to 3 hours every 2 months, then it can be reused. Under normal usage, it can be used for one year before it needs to be replaced.

Does NSP-X1 produce a disinfection spray? Will it affect health?
Silver ion technology does not spray silver ions into the air and does not produce disinfection sprays or any chemical by-products. Also, the silver ion itself is safe.

Coverage area and a number of people?
The available area of the AG+ silver ion plasma sterilization air purifier is 50 m2, and the airflow rate of the machine ensures 3.4 air change per hour, i.e. the room air will be circulated, disinfected and purified more than 3 times per hour. Efficient triple disinfection technology can cater for any number of people in the room.

Noise level of NSP-X1?
The AG + Silver Ion Plasma Air Purifier has a smart mode. It uses a precise sensor to monitor indoor air pollutant levels and adjust the airflow rate. Even under the highest airflow rate, the noise level is very low.

Should I close the doors and windows when using NSP-X1?
It is recommended to close the doors and windows when using the purifier to ensure that the purifier can achieve efficient and rapid circulation and disinfection. If necessary, open a few window slits to maintain ventilation.

Why does NSP-X1 need 3 different disinfection technologies?
The High-Efficiency Silver Ion Air Filter destroys and suppresses viruses and microorganisms and can eliminate the microorganisms accumulated on the filter surface. Users do not need to worry about the risk of infection when replacing filters. High-efficiency UV light for long-lasting disinfection of the air and the inside of the machine. The plasma disinfection layer provides rapid disinfection, eliminating any remaining microorganisms in air. These 3 disinfection technologies ensure air healthiness and safety. 

Can NSP-X1 eliminate other air pollutants?
In addition to eliminating microorganisms, it can also effectively remove PM2.5, PM1.0, haze/smog, formaldehyde, benzene, volatile organic compounds, smoke, and odour. AG+ is an all-round yet highly efficient air purification and sterilization unit.